If you need a replacement ID card, visit the Nucleus: Student Hub, open weekdays 10am-5pm. Our helpful staff will be able to issue you a new card on the spot or book an appointment below.
What do you need to bring
Staff will need to complete a photo ID check before issuing you a new card. You will need to bring one form of government-issued identification, which could include:
State-issued photo card
Lost or damaged card
For security reasons, visit the Nucleus: Student Hub as soon as possible to receive a new student ID card. No additional documentation required.
My name has changed
Bring evidence of your name change and a completed Correction or Change of Personal Details Request Form (PDF) to receive a new student ID card.
Bring your expired ID card to the Nucleus: Student Hub to receive a new student ID card free of charge. Student ID cards are valid for 3 years for enrolled students.
Cost for replacement
The replacement card fee is $25 for lost or damaged ID cards. Bring a credit or debit card to make your payment as cash payments are not accepted.
Replacements for a name change, faulty or expired student ID card is free of charge.
Note: The fee is effective as of August 2023. Previously during the COVID-19 pandemic, UNSW temporarily waived the $25 replacement fee for lost or damaged ID Cards to help students during a difficult time. This fee has now been reinstated.