If you need a replacement ID card, visit the Nucleus: Student Hub, open weekdays 10am-5pm. Our helpful staff will be able to issue you a new card on the spot or book an appointment below. 

Book an appointment

What do you need to bring 

Staff will need to complete a photo ID check before issuing you a new card. You will need to bring one form of government-issued identification, which could include: 

  • Driver’s license 

  • State-issued photo card 

  • Passport 

  • Additional documentation:

Lost or damaged card 

For security reasons, visit the Nucleus: Student Hub as soon as possible to receive a new student ID card. No additional documentation required.

My name has changed 

Bring evidence of your name change and a completed Correction or Change of Personal Details Request Form (PDF) to receive a new student ID card. 

Expired card 

Bring your expired ID card to the Nucleus: Student Hub to receive a new student ID card free of charge. Student ID cards are valid for 3 years for enrolled students. 


Cost for replacement 

The replacement card fee is $25 for lost or damaged ID cards. Bring a credit or debit card to make your payment as cash payments are not accepted. 

Replacements for a name change, faulty or expired student ID card is free of charge. 

Note: The fee is effective as of August 2023. Previously during the COVID-19 pandemic, UNSW temporarily waived the $25 replacement fee for lost or damaged ID Cards to help students during a difficult time. This fee has now been reinstated. 

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