Remember to check your student email mailbox for important notifications and the student newsletterEmail is the main way UNSW communicates with students.

To access your email:

Log in to Outlook online


  • Your zID followed by
  • Note: This is not your email address

Password: Your zPass

Access for new students

If you have recently accepted your offer of admission to UNSW, you need to enrol in at least one subject before you can access your email. Once enrolled, you will then be able to sign in after 48 hours.

Forgot password?

Visit Identity Manager to change your password

How to redirect your email

Forwarding email to another account

Where do I get more information?

IT support page for accessing email

IT support page for your password and user ID

Who can I contact?

Please report any issues to UNSW IT:

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