Remember to check your student email mailbox for important notifications and the student newsletter! Email is the main way UNSW communicates with students.
To access your email:
Username: [email protected]ad.unsw.edu.au
- Your zID followed by ad.unsw.edu.au
- Note: This is not your email address
Password: Your zPass
Access for new students
If you have recently accepted your offer of admission to UNSW, you need to enrol in at least one subject before you can access your email. Once enrolled, you will then be able to sign in after 48 hours.
Your email address
Your email address is for example: zID@unsw.edu.au or firstname.lastname@example.org (e.g. email@example.com or firstname.lastname@example.org).
Visit Identity Manager to change your password
How to redirect your email
Forwarding email to another account
Where do I get more information?
IT support page for accessing email
IT support page for your password and user ID
Who can I contact?
Please report any issues to UNSW IT: