Equitable Learning Services continues to be available to support students living with disabilities, long term medical conditions and / or mental health conditions and students with carer responsibilities to access educational supports.

Appointments are now being offered as video, phone and in person at the Kensington campus (Monday to Friday) and Paddington campus (Tuesday only). You can contact us via any of the below options and we would be happy to help.

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If you have any questions or queries, please email us at EMAIL: [email protected]


Changes to ELS Drop-In Service

Drop in will be operating reduced hours on Wednesday 22/05/2024. Drop in will be available from 1:30pm - 3pm. 

Due to some technical issues the virtual drop-in Q is not functioning today 22/05/2024. 
If you need a drop-in appt, please email us between 1:30 pm -2:45 pm today and one of the team will call you before 3pm. 
Sorry for any inconvenience.

Drop-in is closed for all public and university holidays.

For Quick Questions

Speak to an Equitable Learning Facilitator (ELF) by dropping in virtually OR in-person at the Nucleus Student Hub during the hours listed here. Drop-in sessions are approximately 15 minutes.


Hours Available

  • Monday : 11am - 1pm
  • Tuesday : 11am -1pm
  • Wednesday : 1pm - 3pm
  • Thursday : 1pm - 3pm
  • Friday : 11am - 1pm


If you wish to register for Equitable Learning Services, please follow the process by clicking on the button below.



Scheduled appointments are ONLY available for registered ELS students. 

Scheduled appointments are offered in-person or virtually via zoom or over the phone.

Phone Appointments

If you have a scheduled phone appointment, your ELF will call you at the time of your appointment.

Video Appointments

If you have a scheduled video appointment, please join the zoom link sent to your university email at the time of your appointment. 

In-Person Appointments

Scheduled in-person appointments are held at the John Goodsell building at Kensington campus Monday to Friday, and at Block A at Paddington campus on Wednesday only. 

Kensington Appointments - Monday to Friday

Appointments are at the John Goodsell building, Ground floor. At the time of your scheduled appointment, please take a seat in the waiting area. Your ELF will come and get you when its time. If you are running late, please email [email protected] to let your ELF know you have arrived.

LOCATION MAP - Goodsell Building

Paddington Appointments - Tuesday only

Appointments are at Block A, Mezzanine level. At the time of your scheduled appointment, please take the side elevator to the Mezzanine floor and email [email protected] stating that you have arrived for your appointment. Your ELF will come and get you when its time.



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