Happy Holidays

UNSW will shut down operations from 5pm, Tuesday 19 December 2023 and reopen on Tuesday 2 January 2024.

Most UNSW services will be unavailable during the University Shutdown period for Christmas and New Year. Emergency and mental health support services are available for students during this time. All standard university operations will reopen on Tuesday 2 January 2024. 

Find out which services will still be operating on campus or online during the University Shutdown period:

The Nucleus: Student Hub

There will be a change to The Nucleus: Student Hub services during the University Shutdown period. 

Standard operations will be closed from 5pm, Tuesday 19 December 2023 and reopen at 10am, Tuesday 2 January 2024. Phone and web channels will still be open with limited services. If you have a pending form or request, rest assured we'll get back to you as soon as University services reopen.

For assistance with accepting your offer and enrolling for the first time, call The Nucleus: Student Hub during the following times:

  • 20 December 2023 | 10am to 5pm
  • 21 December 2023 | 8am to 5pm
  • 22 December 2023 | 10am to 5pm
  • 27-29 December 2023 | 10am to 5pm

Are you an international student starting at UNSW in 2024?

Visit the International Student Welcome Centre where a friendly Cultural Mentor will take you through all the important things you need to know as an international student studying in Australia. 

International Student Welcome Centre


UNSW Libraries

UNSW Law Library will be open throughout the entire University Shutdown period (Monday - Sunday 9am-5pm) except Monday 25 December 2023. 

Learn more

Campus Food & Retail Services

IGA will be open every day except 25 December 2023 and 1 January 2024. 

All other food and retail services will reopen in January. 

Learn more

Mental Health Support

  • Students in Australia - call the UNSW Mental Health Support line on 02 9385 5418 or text 0485 826 595 (available 24 hours a day, 7 days a week during UNSW shutdown period)
  • Students overseas - call Medibank‚Äôs Health and Support Line (available 24 hours a day, 7 days a week): +61 (2) 8905 0307 

Emergency Services

Information about Mental Health Support Services that are available before and after the UNSW shutdown can be found here.

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