TalkCampus has arrived at UNSW and is available for enrolled UNSW students to use.
It’s tough being a student, and we know it can be hard to reach out when you need it most. That’s why we’ve launched TalkCampus. An app where you can talk with other students worldwide if you’re struggling, feeling overwhelmed, homesick or just want to feel seen and heard.
TalkCampus is anonymous, it isn’t run by UNSW, and we won’t be able to see if you are using it, or what you post. You also won’t be able to see where other students are from but will be able to connect with others going through similar experiences to you 24/7 across the globe. TalkCampus is based around peer support; you can use it if you need some help yourself, or you can go on there and listen and support others.
The platform is safe and moderated externally and is designed as a place where you can just be yourself and talk about how you’re really feeling. It’s a place just for you, no staff, no fear of judgement, just instant ongoing support.
TalkCampus isn’t a replacement for counselling or professional support; however, it is a great place to start talking and to make sure that however you’re feeling right now, you’re not alone. Your student email address will give you free access. Just download TalkCampus from the app stores.
Frequently Asked Questions
Why do I have to use my university email?
We ask you to use your official University or College email address for one purpose: authentication and verification of your student status. TalkCampus is a network exclusively for students. Using your University email address is the most reliable way to ensure no one else can access the platform. This means it remains a safe space for the community it is intended for.
Please be reassured that TalkCampus is a confidential third-party support service where your identity is protected. TalkCampus will not share personal identifying details or interactions of those using the platform, either with the University or any other third parties.
What is Peer Support and does it work?
Peer support occurs when people within a community provide knowledge, experience, and emotional, social or practical help to each other.
TalkCampus is based around peer support, where users support each other based on shared experiences of dealing with the challenges of managing their studies and life demands. Relationships of respect and understanding can have a positive impact on student's mental health and sense of belonging. Participating in peer-to-peer support has been linked to an increased ability to cope, a greater sense of well-being & resilience, and higher self-esteem and confidence levels.
UNSW also offers a range of peer support programs for students to engage with throughout their studies. You can find out more about these programs via the link below.
What language should I write in?
TalkCampus is primarily an English speaking network, however, our TalkCampus Buddies can support you across 25 languages including Swedish, Dutch, Arabic, German, Russian, Slovak, Czech, Polish, Hindi, Korean, Odia, Bengali, Urdu, Spanish, Tswana, Afrikaans, Cantonese, Mandarin, French, Greek & Portuguese.
Does TalkCampus support students of all ages?
Yes! Many of our students are mature students, studying remotely or studying part-time. TalkCampus is a great way to help people feel connected to their place of study and foster communities. The fact that TalkCampus is accessed via phone and is available round the clock can also help students juggle busy lives.
How is TalkCampus monitored and by whom?
TalkCampus has a global safety team working around the clock to remove inappropriate content and users within seconds. Administrators are professional staff trained in moderation and safeguarding. Administrators review flagged content and content removed by the Moderators and oversee the platform 24/7. Administrators can also suspend and ban users. Moderators
A Moderator is a TalkLife volunteer who has gone through a thorough recruitment, training and assessment process to be able to remove content on TalkLife. Moderators remove content that is against the TalkLife Community Guidelines. An Administrator reviews everything that a Moderator removes. Moderators are members of the TalkLife community that want to give back and support others. TalkCampus buddies/trained volunteers
A Buddy is a volunteer from the TalkCampus community who wants to give back and support others. TalkCampus volunteers undergo training and assessment and learn how to support others online, including active listening, conveying empathy and self-care. Buddies are there to welcome you into the community and support you as you work through the ups and downs of life. TalkLife Clarity AI
The TalkLife Clarity AI and moderation engine monitor TalkCampus. TalkLife Clarity uses machine learning models to classify content shared on TalkCampus to facilitate faster support and provide additional moderation when needed. The TalkLife Clarity AI and moderation engine monitor TalkCampus. TalkLife Clarity uses machine learning models to classify content shared on TalkCampus to facilitate faster support and provide additional moderation when needed.
Does talk campus collect any data and if so, how do you use it?