Sometimes finding the right support can be overwhelming and that's where Mental Health Connect can help.
UNSW Mental Health Connect helps you find the support you need for your mental health, whether that be face-to-face or online.

How can Mental Health Connect help?

We will contact you to discuss your situation and make recommendations based on your own individual circumstances.
All contact with us is completely confidential.

How can I access Mental Health Connect?

UNSW Sydney students

Mental Health Connect is available to all currently enrolled UNSW Sydney students. To access Mental Health Connect, complete our online confidential form. On completion of the form you will be taken to log in to the portal to make your appointment.

Complete our online form

ADFA/Canberra students

If you are an ADFA/Canberra student needing mental health support, please visit the UNSW Canberra Student Counselling Service.

Find out more

Can't wait and need support now?

Call Psychology and Wellness/ UNSW After-hours Mental Health Support Line: 02 9385 5418

Text Support After-Hours: 0485 826 595. Mon to Fri: 5pm-9am, 24 hrs on weekends & public holidays

In case of emergency or life-threatening situation within Australia, phone: 000

Frequently asked questions

How much does it cost?

All appointments are completely free of charge for students who are currently enrolled at UNSW.

Worried about sharing your concerns?

All information we gather is completely confidential. Your personal information will not be shared with anyone without your consent, this includes your faculty or lecturers. For further information, see our privacy statement by clicking here. 

What can I expect if offered an appointment?

Appointments are scheduled to last around 30 minutes. We will ask you some questions to help work out what might help. We always work with you as an individual and will always treat you with respect.

What happens after an appointment?

Depending on your circumstances and only with your consent, you may be referred to other services at UNSW or support in your local area. We always provide students with a clear plan for next steps.

I’m not currently living in Australia, can I access Mental Health Connect?

MHC is unable to provide services to students living outside of Australia. If you are based offshore, please contact Medibank at +61 2 8905 0307 at any time of the day or night to speak with someone.
 
If you are in urgent need of Mental Health support, while overseas call us on +61 2 9385 5418 or email us with your contact details, including a phone number with your country code. [email protected]
 

When to get help

Sometimes it can be difficult to know when to ask for help. Check out this link to find out more. 

Staff information and advice
Staff members looking for advice to help a student, can call: 02 9385 5418 between M–F 9am – 5pm.

24/7 Help and support

Triple Zero (000)

If you or someone you are with is in immediate danger please call 000, or go to your nearest hospital emergency department immediately. 
 

LifeLine

Crisis support and suicide prevention, 24/7. Call 13 11 14 now.
 

Mental Health Line

If you or someone you know needs help, the Mental Health Line offers professional help and advice, and referrals to local mental health services.

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