Photo of a cloudy blue sky with text reading 'Mental Health Connect - We help you find support for your mental health'

On this page: About Mental Health Connect ● How to access mental health support ● Advice for UNSW staff ● Frequently asked questions 24/7 external support services

About Psychology and Wellness: Mental Health Connect

Sometimes finding the right support can be overwhelming, and that's where UNSW Mental Health Connect can help. We help you to find the support you need for your mental health, whether that be face-to-face or online. All contact with us is completely confidential.

How to access mental health support for UNSW Sydney students

So we can support you, we need to know some information about you and your concerns.

Can't wait and need urgent support now?

First appointment

Mental Health Connect is available to all currently enrolled UNSW Sydney students.

To access Mental Health Connect, complete our online confidential form. Your information will be reviewed by our Mental Health Connect clinicians. You will be contacted by a clinician within 24 hrs of submitting the form to discuss your circumstances in more detail.

Complete our online form

Existing Psychology and Wellness client

If you are an existing client that has made an appointment with UNSW Psychology and Wellness in the past 6 months, click below to make your next appointment or to change the time of an upcoming appointment.

Book or change an appointment

ADFA/Canberra students

If you are an ADFA/Canberra student needing mental health support, please visit the UNSW Canberra Student Counselling Service.

Need to speak to someone

For non-urgent 24/7 mental health support, call (02) 9385 5418 to speak with someone. Direct counsellor support is also available after hours via text 0485 826 595 (5pm-9am weekdays, 24hrs weekends/public holidays).

Advice for UNSW staff 

Staff members looking for advice to help a student can call (02) 9385 5418. Advice afterhours is limited to mental health, and not specific to UNSW.

Frequently asked questions

How much does it cost?

All appointments are completely free of charge for students who are currently enrolled at UNSW.

Worried about sharing your concerns?

All information we gather is completely confidential. Your personal information will not be shared with anyone without your consent, this includes your faculty or lecturers. For further information, see our privacy statement by clicking here

What can I expect if offered an appointment?

Appointments are scheduled to last around 30 minutes. We will ask you some questions to help work out what might help. We always work with you as an individual and will always treat you with respect.

What happens after an appointment?

Depending on your circumstances and only with your consent, you may be referred to other services at UNSW or support in your local area. We always provide students with a clear plan for next steps.

I’m not currently living in Australia, can I access Mental Health Connect?

MHC is unable to provide services to students living outside of Australia. If you are based offshore, please contact Medibank at +61 2 8905 0307 at any time of the day or night to speak with someone.
If you are in urgent need of Mental Health support, while overseas call us on +61 2 9385 5418 or email us with your contact details, including a phone number with your country code. [email protected]

24/7 external support services

Staff information and advice

Staff members looking for advice to help a student, can call: 02 9385 5418 between M–F 9am – 5pm.
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