To run Moodle effectively you should, as a minimum, use the system components listed on this page. If you do not, Moodle may still work but some functionality may be lost.
Workplace IT environments' internal configurations can also restrict the functionality of Moodle. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply. Workplaces may also have older versions of software, and Moodle may not perform well with these.
Windows 10, Mac OSX High Sierra, iPad IOS10 or higher
It is not recommended to use older versions of operating systems that are out of support such as Windows XP, Vista or Windows 7.
At present, the Moodle Mobile app is not supported due to poor performance. We recommend that on a mobile device you log in to UNSW Moodle using the web browser unless you are completing an assessment or activity that has a grading component.
If you are completing an assessment or activity that has a grading component we recommend that you use Moodle through a desktop browser.
Use a broadband connection through USB wireless modem, ADSL2+, T1/T2, fibre optic or cable with the speed:
Viewing lecture recordings or conferencing - at least 5MB/sec
Viewing images and webpages - at least 2MB/sec
Dial-up access will be significantly slower, and we do not recommend it for using Moodle.
Compatible browsers include:
- Google Chrome 32 bit version 8x or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)
- Safari 14 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)
Note that add-ons and toolbars can affect any browser's performance.
MS Internet Explorer is not recommended
If you have any difficulty accessing UNSW Moodle, check that you are using one of the supported browsers above before you contact external support.
If you are using MS Internet Explorer 9 and experience problems accessing Moodle, visit this page, Fix site display, for assistance.
We recommend that the following be enabled:
- Pop-ups (in both Internet browser and security software)
Adobe has stopped distributing and updating Flash Player as of 31 December 2020 (“EOL Date”). It is recommended to uninstall the Flash Player.
We recommend that you use the latest version of Adobe Acrobat Reader.
To view all the resources uploaded to Moodle, you will probably need to have Microsoft Office (Word, Excel, PowerPoint) or an equivalent (e.g. Open Office, Viewer) installed.
With all firewalls, ensure that you enable uploading of files.