The UNSW Health Service has a team of experienced doctors, specialists and health professionals available to able to help you with any concerns you may have about your health and wellbeing.
UNSW Health Service video in Mandarin: [观看普通话视频]
We can treat everything from colds and flu and heart problems, to general health issues and sports injuries. We can also conduct men’s and women’s health checks and provide vaccinations for general health and travel. We also have Doctors who can conduct appointments in languages other than English.
Seeing a Doctor (GP) in Australia
Health care systems around the world vary greatly from country to country. In Australia if you are feeling unwell or have a minor injury your first point of contact is a general practitioner(GP) who works at a health service or doctors’ surgery.
A GP can assist you a wide variety of medical conditions from colds and flu to minor injuries such as sprains or cuts, to travel vaccinations and sexual health checks. If needed a GP can write a referral letter for you so you can see a specialist.
How to make an appointment
Some doctors can conduct appointments in other languages. Mandarin – D Pei Chen, Dr Yu Zhang. Greek – Dr Anthea Charalambous , Dr Bill Kefalas. French – Dr Sarah Brewster
Please do not book an appointment online or come into the Health Service if you have cold and flu symptoms, call ahead.
We offer Bulk Billing to enrolled international students of UNSW. This means that if you are currently enrolled and are covered by an Overseas Health Cover (OSHC) that we can directly bill, there will be no cost to you or your immediate family for seeing a GP. We are able to directly bill to Medibank, AHM, Allianz and BUPA. If you are covered by a different OSHC insurer, you may need to pay upfront and claim the cost back later from your health insurer. Please show the staff on reception your UNSW Student Card, and your OSHC card on arrival.
UNSW Health Service’s preferred OSHC provider is Medibank OSHC. For any help or questions regarding OSHC or to activate your account, you can find Medibanks’ Office on campus at Shop G1, The Blockhouse, or you can call them on 13 23 31. Medibank also has an OSHC app that can be downloaded to your phone, this provides you with an electronic card. To learn more about OSHC and their app click here.
All appointments with us are completely confidential and the health service does not link or share your personal records with the university.
Emergencies / Urgent Help
Emergency on campus
Your first point of contact for any incident or emergency on campus is campus security. They will coordinate any emergency response 24/7.
For emergencies phone: 02 9385 6666
If a life is in danger call 000 immediately
If someone has attempted, or is at immediate risk of harm to themselves or others, call 000 immediately
If you are or somebody you are with needs urgent medical attention you can go to an emergency department at the nearest hospital. The closest hospital to Kensington campus is Prince of Wales Hospital: 320-346 Barker St, Randwick.
Urgent Help: 24/7 hour Counselling
After Hours Care / Other Doctors in the area
After Hours Care
To speak to trained medical professionals call the Medibank OSHC Health and Support Line on 1800 887 283 Their nurses are available to speak to you 24/7. Translators are available. You can also call Health Direct on 1800 022 222.
The National Home Doctor Service 1300 7585 have doctors who can visit you at home. Available weeknights, weekends and public holidays. Please ask about fees and how to pay when you phone.
Other medical practices
Kingsford Family Medical – Some Doctors Bulk bill. Address: 502-508 Anzac Pde, Kingsford NSW 2031, Phone: (02) 9313 6722
Randwick Doctors Medical Centre – Bulk billing for students and children. Accepts walk-ins. Address: 62 Belmore Rd, Randwick NSW 2031. Phone: (02) 8047 0988
Royal Randwick Medical Centre – Some Doctors bulk bill. Address: 73 Belmore Rd, Randwick NSW 2031. Phone: (02) 9469 8000
Maroubra Medical and Dental Centre – Bulk billing. Accepts walk-ins. Address: 806/812 Anzac Pde, Maroubra NSW 2035. Phone: (02) 9349 9000
Avoca Street Medical Centre – Private Billing Practice. Address: 130 Avoca St, Randwick NSW 2031. Phone: (02) 9399 3335
MyHealth Medical Centre – Bulk billing Monday – Friday. Address: T51, Mezzanine Level, East Village Shopping Centre, 2-4 Defries Avenue, Zetland NSW 2017. Phone: (02) 8076 7288
Randwick Medical – Private billing unless you have a concession card. Address: 155 Belmore Rd, Randwick NSW 2031. Phone: (02) 9399 6327
Medical Certificates and Special Consideration
Refer to the UNSW Special Consideration webpage and download the appropriate form. Students should see their regular doctor or the doctor that was consulted during their illness. As a general rule, it is not appropriate for a Doctor to sign off on a special consideration for an illness that they were not treating about at the time. Certificates are not treated as a medical emergency and will be scheduled as routine appointments (depending on availability, it might be 2 days until the next routine appointment). However, appointments for actual illness are prioritised according to severity
Other Health and Wellbeing Services on Campus
UNSW also has the following health and wellbeing resources on campus:
Location and Hours
Location: Ground Floor, East Quadrangle Building Kensington Campus: Campus map reference E17
Telephone: 02 93855425
Email: [email protected]
Monday to Thursday 8.00am - 6 pm
Friday 8.00am – 5.00pm
Saturday, Sunday & Public Holidays – CLOSED
Pathology Clinic - 8.30am-1pm, 2pm - 4pm Monday to Friday
Ring for last appointment times