Supporting Students in Distress
Staff play an important role in identifying, supporting and connecting students to mental health support.
Outlined below are trainings, resources and steps you need to take to help a student access support.
Need advice to support a student in distress?
Call Mental Health Connect on 02 9385 5418 to speak with one of the counselling team. Available 9am-5pm, Monday-Friday.
Need support for yourself?
UNSW staff can get free, confidential counselling through Benestar, the Employee Assistance Program (EAP).
Refer a Student
Students should complete a Mental Health Connect form to access counselling.
Mental Health Connect phonelines for students
24/7 phoneline: 02 9385 5418
After hours text service: 0485 826 595
International students overseas should call +61 2 8905 0307 (24/7) for support.
Supporting Students in Distress module
Supporting Students in Distress, delivered via Moodle, is designed to help staff find support for a student who is struggling with their mental health. Get information on risk factors, conversation tips, case studies and UNSW support services.
Note: Under Student enrolment at the link below, enter the Enrolment key, SSID (all capitalised).